Our services are based on a very clear concept, Developing and Implementing Applicable Strategies that strengthen its structure and operating practices, generating Tangible Results that are reflected in higher profitability and better growth rates, maximizing the use of the resources available to it. your organization to ensure the achievement of your goals.


At PLEXUS good ideas are not enough, we understand that good ideas are even better when they are implemented, and therefore when the results are evident. We are not satisfied with establishing oases for improvement, on the contrary, we establish the mechanisms that ensure their permanence over time.

At PLEXUS our projects are:


The measures taken by an organization are successful when they generate the expected impact. Clear and objective measurement of results is essential to ensure their correct implementation and monitoring.

At PLEXUS we not only offer good recommendations but also guarantee the results we propose under contract. To achieve this, we accompany our clients until the improvements are fully implemented and the indicators at the agreed levels.


The changes and improvements developed by organizations, seeking to retain customers, reduce costs, generate barriers to entry, minimize risks, among many others, have one final objective, “to generate greater value” for the organization, making the best use of the resources from which it has. In this sense, in our projects as a consequence of the implemented improvements, real, measurable economic benefits are generated that exceed in annualized terms one or more times the investment of our clients in the project.

At PLEXUS, sure of what we offer, we guarantee these results under contract.


We guarantee the proposed results under contract.


Achieving momentary improvements does not offer a solution. The success of the process is a replicable consequence only if the techniques are adopted and internalized.

Molding, adapting, improving work habits and developing personnel skills are the priorities in our Projects. We know that these are the essential requirements to achieve the permanence of the agreed improvements.

Another characteristic of our projects is to document and institutionalize the systems that keep the company’s operations efficient, ensuring the permanence of the measures implemented through Audit and Follow-up.


Our process is divided into three stages:

The analysis


The objective of the analysis is to identify and quantify opportunities for improvement in the use of the resources of a given organization or area.

1. What could be improved?
2. Impact of opportunities? (Qualitative as well as Quantitative)
3. How much can be improved? (Qualitative as well as Quantitative)
4. What is to be done?
5. How much time is required?
6. What resources are required?
7. Is it profitable to carry it out?


The Analysis obtains a comprehensive vision of the current state of the organization from different perspectives:


  • Organizational Structure (Communication, Report lines)
  • Human Resource (Culture, Skills, Willingness to Change)
  • Work Systems (Administrative, Operational and Commercial)
  • Management Control Systems
  • Operational Efficiency
  • Computer Systems


At the end of the analysis stage, the proposal of services for the development of a possible project is delivered, specifying:

  • Opportunities for Improvement
  • Expected economic benefits
  • Expected Qualitative Objectives
  • Economic Benefits and Guaranteed Objectives under contract
  • Project Strategy
  • Consulting Methodologies to Implement
  • Investment required

The Project


1. Our projects have an average duration of between 6 months to 2 years, and are aimed at generating substantial improvements in the results of the organization.

2. Our projects contain Change Management tools that guarantee the active participation of company personnel, minimize the wear and tear on the organizational structure and reduce resistance to change.

3. A full-time consultant during the project is responsible for designing and delivering training courses for staff skills development.
These tools are implemented within the most appropriate organization area (Human Resources or Organization and Methods) so that they can continue to be taught permanently.

4. In PLEXUS projects, it commits to implement 100% of the proposed activities (the responsibility does not remain in the design but in making the ideas work).

5. PLEXUS guarantees the proposed results under contract and among them a minimum annualized return always greater than 1 to 1. The total potential return on investment is determined during the analysis process.

6. Our projects are largely self-financing. Inter-project economic results commitments are established that allow minimizing the client’s investment until the results have already been generated.

7. PLEXUS agrees to complete the project strategy within the agreed cost, if there is any delay PLEXUS will continue to work at its cost until all stages of the project are 100% implemented.

8. The projects in their development consider and integrate with the premises, policies, values and quality systems established by the organization.

9. As part of any project, PLEXUS leaves the related Management systems installed that guarantee proper operation and monitoring of the measures implemented.

10. The emphasis in the projects is centered on the development of personnel skills and on the modification of work habits (Training, Coaching).

11. From the beginning of the process, the personnel of our clients are involved, to agree on the problems and identify and develop the solutions jointly, thus ensuring that the proposals are focused on the reality of the company and it is generated a sense of belonging that increases commitment and decreases opposition to change.

12. During the first five weeks of the process, the project evaluation indicators are defined and the evaluation methods of the economic results are agreed, as well as the base period (Starting point). These indicators will be reviewed weekly during progress meetings.


Once the Improvement Proposals have been implemented, we monitor them in order to identify the presence of deviations and support those responsible for correcting them. This work is essential to ensure the permanence of improvement initiatives.

At PLEXUS, we develop audit systems from different optics and frequencies in order to clearly focus on the root cause of deviations and the degree of support required by the user.


Remote Process Auditing Benchmarking Face-to-Face Cause Analysis Follow-up on improvement actions
Remote performance audit Benchmarking On-site individual performance analysis Follow-up on improvement actions
Monitoring of the Variable Remuneration System Personnel selection support Outsourcing of qualified personnel Retraining

Project strategies

In our projects we design solutions that impact the operational practices and resources available to the organization, from three different angles, its proper orientation, its correct alignment as well as its efficient use. We develop and implement the measures perfectly integrated with all the areas of the company, guaranteeing their start-up and therefore, obtaining the expected results.

The market, costs and expenses are the resources that an organization has, and which at PLEXUS we address through projects with methodologies classified into two main categories:

  • Business Philosophy Projects
  • Operational Projects

Philosophy of Resource Orientation

Is this the best time to grow? Do current conditions strengthen me or put me at a disadvantage compared to my competitors? What strengths must you develop to generate competitive advantages? What impact on the value of your organization do your decisions and objectives have? What are the risks your organization faces and what impact could they have on the value of your business? What is the most suitable business model for your company?

These questions and more are resolved through our Value Proposition. At PLEXUS, we have a team of consultants who are experts in developing and implementing applicable strategies with tangible results. In addition, we prepare the business to take advantage of the opportunities and manage its risks.

Don’t wait for the changes, let us help you anticipate them and see the great impact this can have on your business.

Philosophy of Resource Alignment

What is the most suitable business model for your company? What is the impact of your commercial strategies, marketing, advertising etc. in the income of your company? Is your product portfolio adequate? Do you need to develop, change your business channels or your marketing strategies? Where are your clients located? Do you understand and penetrate the niche markets where your customers are located? Do you have clients that you owe or can? Does your Organizational Structure have the capacity to support your organizational objectives? Are your processes and management systems focused on meeting the objectives of your company? What is the most appropriate sequence to develop your investments?

These questions and more are resolved through our Value Proposition. At PLEXUS we understand that guaranteeing efficient work systems does not ensure adequate use of resources. Aligning operating models, structures, work systems, management systems, priorities, among others, is essential to maximize results.

Let us help you target your resources and see the impact of synchronously directing them to the same point … Your goals.

Philosophy of Resource Utilization

Maintaining efficient work systems, adequate measurement and use of resources, guaranteeing results are some of the basic responsibilities of the Management Board. However, executives do not always know them or may know them but not carry them out efficiently.

Management is not learned by spending many years in the position or by taking a postgraduate course. Stop relying solely on personal talent and abilities and develop or strengthen your own business management philosophy. Don’t wait any longer and let us provide your staff with the best management techniques, develop their skills, implement or fine-tune with them a proactive and urgent management model that allows you to minimize the underutilization of resources. (Costs, Expenses, Market).